Are you looking for a resin figure but can't find it? Are you looking for a product that's out of stock on the website? At Kaioverse, we're experts at finding exactly what you want… Fill out the form, and we'll help you find that one piece to complete your collection.Â
Restrictive Use of the Service​
Customers can only submit three photos at a time. They will be allowed a total of 7 items.
Searching for resins is a very time-consuming process that takes hours, so we cannot allow customers to abuse this free service
Condition of the Statues​
We will always confirm all the details regarding the statues with you before payment. You can also ask us for photos of the warehouse before shipping, if necessary.
After-Sales Service​
If you're looking for a part that has been on the market for a long time, we almost certainly won't be able to offer replacements. Some of the reasons are:
- Factory likely closed
- The production molds have been destroyed. This process takes place three months after they were received in CHINA.
- The studio has closed and no longer works with statues
- In any case, we will always offer a partial refund based on the extent of the damage or a free repair, as outlined in our policies.
Best Value for the Money​
Before making any purchase from a supplier, we always check the quality of the item, review the photos they send us, and instruct the warehouse to protect the box as much as possible.
Finding the statue of your dreams has never been easier than with us!
Use just one platform to search for your resin​
If you've ordered your resin from one of our colleagues through another channel, please wait for them to get back to you; they'll let you know about availability, the payment method, and the price.
Payment Methods, Shipping, and Cancellation​
This section offers the same payment and shipping methods as other regular orders
Regarding cancellations, orders placed outside the web platform are not eligible for a refund of 60%.
These orders are not posted on the website, and we have no way to either sell or cancel them—not to mention the hard work the entire team puts in to find your item. Therefore, no refund will be issued for the cancellation of an off-website order.
